Privacy Policy

Last updated: September 2025

Lemonada Labs (“we,” “us,” or “our”) respects your privacy. This policy explains what we collect, why we collect it, and the choices you have. It applies to our website, apps, and related services (collectively, the “Services”).

Information We Collect

• Contact & Account Info: name, email address, and any details you provide when contacting us.
• Usage Data: pages or screens viewed, device identifiers, app version, timestamps, crash logs, and diagnostics.
• Device Data: device type, operating system, language, region, and basic settings necessary to operate the Services.
• Optional Data: with your consent, we may collect additional information for specific features (we’ll ask first).

How We Use Information

• Operate, maintain, and improve the Services.
• Provide customer support and respond to requests.
• Monitor performance, debug, and prevent abuse or misuse.
• Comply with legal obligations and enforce our Terms of Service.

Sharing & Disclosure

We do not sell your personal information. We may share limited data with service providers who help us deliver the Services (e.g., hosting, analytics, crash reporting). These providers are bound by confidentiality obligations and may only use data on our instructions. We may disclose information if required by law or to protect rights, safety, or the integrity of the Services.

Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, we take reasonable steps to delete or de-identify data.

Your Choices & Rights

• Access & Deletion: You may request a copy of your data or ask us to delete it.
• Correction: You may request we update inaccurate information.
• Opt-Out: You can opt out of non-essential communications at any time.

To exercise your rights, contact us at:

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will delete it.

International Users

If you access the Services from outside the United States, you understand that your information may be processed in the U.S. where laws may differ from those in your jurisdiction.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy. We will post the revised version with an updated date. If changes materially affect your rights, we will provide additional notice as required.